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Orders

Our Orders section provides answers to frequently asked questions about orders, payment methods, and pricing details.

How do I place an order?

Placing an order with cpap.com is a breeze and our experienced CPAP Guides here to help! Browse our online products and easily add to your cart. Once you check out, we will guide you through the next steps in the process. You can reach our CPAP Guide

What forms of payment do you accept?

Credit Cards: For credit cards, we accept Visa, MasterCard, American Express, Discover, and JCB credit cards. Apple Pay: Easily, securely, and quickly check out by logging into your Apple Pay account. Paypal: To checkout using Paypal, you will be...

What happens after placing my order?

After you've placed your order, you will receive an order shipped confirmation email with your order number and tracking information. Don't forget to check your spam folder or add [email protected] to your address book not miss your order information....

How can you keep your prices so low?

We’re committed to offering you the best prices possible! By not accepting insurance assignments, we’re able to pass those savings directly on to you. To catch our latest promotions and find great deals on CPAP equipment, sign up for our newsletter a

Are my order and payment secure with cpap.com?

Yes. Our proprietary software is built to protect your billing information. On CPAP.com we have a Secure Sockets Layer (SSL) which encrypts information and keeps your data private and confidential between your computer or phone and CPAP.com. This...

Are my personal and order information private?

Absolutely! Your privacy is our top priority. Your information is always safe and secure with us. We never sell or share your contact details with anyone. You can shop with confidence knowing your data is protected.

Where can I read your full credit card, privacy, and security policies?

Check out our CPAP.com Privacy Policy below!. Privacy Policy.

Does cpap.com store my credit card information?

We do not store any credit card information. Shopify's payment processors use a secure tokenization method. When you make a payment, Shopify's payment gateways provide an authorized token instead of your actual payment information. This token allows

What happens if cpap.com is breached or hacked?

At cpap.com, your security is our top priority. If a data breach were to occur, we would inform you immediately to ensure you are aware and can take any necessary steps. Your protection is our commitment, and we’re here to support you every step of t

How can I get help from a cpap guide?

Chatting with a CPAP expert has never been easier—live chat with us by clicking on the "Chat Now" button in the lower right-hand corner, give us a call at 1-800-356-5221, or email us at [email protected]. Our hours are Monday through Friday from 8...