Customer Help Center

Yes, you can rest assured your order and payment information are secure with cpap.com.<a href="http://CPAP.com" rel="noopener nofollow noreferrer" target="_blank" id="isPasted"></a> We host our website on dedicated servers guarded by AWS, the largest and most trusted name in Cloud IaaS. Our security certificate is issued and maintained By GlobalSign, a world leader in SSL technology. We are also protected by Fastly, Gartner Peer Insights Customers&#x2019; Choice award five years in a row for Web Application Firewalls.&#xA0;

Yes. Our proprietary software is built to protect your billing information.

On CPAP.com we have a Secure Sockets Layer (SSL) which encrypts information and keeps your data private and confidential between your computer or phone and CPAP.com. This technology makes it safe to transmit your credit card number over the Internet. The "S" after the "HTTP" in the URL address line lets you know when you are on a secure page.

Additional measure CPAP.com takes to secure your order:

We host our website on dedicated servers guarded by Rackspace, one of the oldest, largest, and most trusted names in Web Hosting. Our security certificate is issued and maintained By GoDaddy, a world leader in SSL technology. We are also McAfee secure, meaning that we pass a daily security test to ensure there are no viruses, spyware, or other online threats.

GoDaddy Security Certificate Information:


McAfee Secure Information:
https://www.trustedsite.com/verify?host=www.cpap.com&utm_campaign=mfes_redirect&utm_medium=referral&utm_source=mcafeesecure.com

CPAP.com Privacy Policy:
https://www.cpap.com/privacy

Are my order and payment secure with CPAP.com?

Orders

How do I place an order?

What forms of payment do you accept?

What happens after placing my order?

How can you keep your prices so low?

Are my order and payment secure with cpap.com?

Are my personal and order information private?

Where can I read your full credit card, privacy, and security policies?

Does cpap.com store my credit card information?

What happens if cpap.com is breached or hacked?

How can I get help from a cpap guide?

Where do you ship from and how much are shipping costs?

How quickly will my order ship and how long does it take to arrive?

Will you ship to an APO or Post Office Box address?

Do I need a prescription on file prior to shipping my order?

Why hasn't my order shipped?

How do you ship to Canada?

Do you ship internationally?

How much are the taxes and duties of shipping to my country?

How are international currency conversions handled?

Shipping

How do I return my order?

30 Day Mask Free Trial

Returns & Exchanges

Can I buy a CPAP machine without a prescription?

How can I get a CPAP prescription?

Can I order with an old prescription?

Can I use an international prescription?

How can I submit my prescription to cpap.com?

What does a prescription need to say?

Prescriptions

Will my insurance company reimburse for my online purchase?

Do you accept private insurance?

Do you accept Medicare or Medicaid?

What determines the date of service on the insurance claim form?

What is cpap.com's Tax ID number?

What place of service code is used for a cpap.com purchase?

What is the diagnosis code for sleep apnea?

My insurance company is asking for CPT codes, what are they?

What are the CPAP. BIPAP, APAP and Oxygen related CPT or billing codes for CPAP.com?

Are my order and payment secure with cpap.com?Updated a month ago