Do I need a prescription on file prior to shipping my order?Updated 14 hours ago
Yes you do! Federal law requires cpap.com has a valid prescription on file before shipping a CPAP mask, APAP machine, CPAP machine, BiPAP machine, humidifier, EPAP therapy, and some heated tubing. Mask replacement parts, machine filters and other accessories do not require a prescription.
We offer simple and convenient solutions:
Not yet diagnosed? Our at-home sleep test makes it easy to get evaluated and receive a prescription from the comfort of your home. No need to visit a lab or sleep doctor!
Learn more and get started here:
If you already have a prescription, you can send it to use in a variety of way:
Fax it toll-free to: 1-866-353-2727 (or 713-541-7377 for international)
Or, if you prefer, we can contact your doctor for you. Just reply with:
- Doctor’s name
- Phone and fax number
- Your date of birth
If your prescription has expired and just need an updated prescription, our prescription service is just for you:
Prescription Service
Prescription Service
Once a prescription is received, your order will be able to ship out to you. If you have an order number in place, it can be included with your prescription submission.
Please note that we do accept prescriptions written by non-US doctors, with the exception of orders shipping to Texas. Prescriptions written in languages other than English will need to include the English translation on the document.