Customer Help Center

If you have a valid prescription for CPAP equipment, it can be submitted in the following ways:Fax&#xA0;Toll-free - 866-353-2727International - 713-541-7377Emailrx@cpap.com&#xA0;UploadYou can upload your prescription <a href="https://www.cpap.com/pages/upload-prescription">here</a>.&#xA0;Request CPAP.com Contact Your DoctorWe can request a prescription from your doctor for your convenience as long as they are located in the United States, Canada, Guam, Puerto Rico, US Virgin Islands, and American Samoa.After you check out, you will see a section of your invoice at the bottom that states &quot;Confirm Prescription Now&quot;. From there, you will see instructions to have cpap.com contact your doctor for you. After successful submission, cpap.com will fax a letter of medical necessity request to your doctor to return to us to keep on file. Returning Customer?&#xA0;If you believe you may have a prescription associated with a previous order with us, please call us toll-free at 800-356-5221 or international at 713-351-3414 to confirm!

If you have a valid prescription for CPAP equipment, it can be submitted in the following ways:

Fax
Toll-free - 866-353-2727
International - 713-541-7377

Email
cpap@cpap.com (24 hours a day, 7 days a week)
We require prescriptions to be either:  jpg, jpeg, bmp, gif, png, pdf, png, or tiff
Files cannot be larger than 20 Megabytes

Upload
To upload, we require prescriptions to be either: pdf, gif, jpg and jpeg formats

Returning Customer?
If you believe you may have a prescription associated with a previous order with us, please call us toll-free at 800-356-5221 or international at 713-351-341

Request CPAP.com Contact Your Doctor
We can request a prescription from your doctor for your convenience as long as they are located in the United States, Canada, Guam, Puerto Rico, US Virgin Islands, and American Samoa.

How to request CPAP.com contact your doctor for an updated prescription

During Checkout:
-  Select: Contact My Doctor For Me
- To find your doctor, start by entering your doctorâs information in the box and hit search
- From the search results displayed, find and select your doctor. If you cannot find your doctor, click âAdd Your Doctorâ
- Once selected, you'll be prompted to enter your date of birth.

Within "My Account":
- Log into your account
- Find: Prescriptions
- Select: Add Prescription
- Select: Contact My Doctor For Me
- To find your doctor, start by entering your doctorâs information in the box and hit search
- From the search results displayed, find and select your doctor. If you cannot find your doctor, click âAdd Your Doctorâ
- Once selected, you'll be prompted to enter your date of birth and select the type of prescription you need from your doctor.  After making your selection, you'll hit submit.
- After successful submission, CPAP.com will fax a letter of medical necessity request to your doctor to keep on file

If you don't have a prescription yet:
You can have your doctor fill out our Standard Prescription Form or Provent Prescription form and send it to email it to CPAP.com at cpap@cpap.com  or Fax it to us at 866-353-2727

How can I submit my prescription to CPAP.com?

Prescriptions

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Orders

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Shipping

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Returns & Exchanges

Can I buy a CPAP machine without a prescription?

How can I get a CPAP prescription?

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Can I use an international prescription?

How can I submit my prescription to cpap.com?

What does a prescription need to say?

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What determines the date of service on the insurance claim form?

What is cpap.com's Tax ID number?

What place of service code is used for a cpap.com purchase?

What is the diagnosis code for sleep apnea?

My insurance company is asking for CPT codes, what are they?

What are the CPAP. BIPAP, APAP and Oxygen related CPT or billing codes for CPAP.com?

How can I submit my prescription to cpap.com?Updated 3 months ago