Customer Help Center

<p>Some prescriptions are written for a &quot;Lifetime Need&quot; or &quot;99 Months&quot; and can be used to get the prescribed equipment as often as needed to continue therapy.&#xA0;</p><ul><li>If your prescription includes a number of refills, it will allow the listed equipment to be dispensed that many times.</li><li>If your prescription notes an expiration date, it is valid through the listed date. We will gladly review a prescription for you to determine its validity.</li><li>If your prescription is expired, <a href="//wcpap.com"></a>cpap.com provides a <a href="https://www.cpap.com/products/rx-renewal-service">CPAP Prescription Renewal Service</a>.</li></ul>

Some prescriptions are written for a "Lifetime Need" or "99 Months" and can be used to get the prescribed equipment as often as needed to continue therapy.

If a prescription notes a number of refills, it will be valid to dispense the listed equipment the referenced number of times. If a prescription notes an expiration date, it is valid through the listed date.

We will gladly review a prescription for you to determine its condition.

Will an old prescription meet requirements or do I need a new one? - CPAP.com

Prescriptions

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What happens after placing my order?

How can you keep your prices so low?

Are my order and payment secure with cpap.com?

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How can I get help from a cpap guide?

Orders

Where do you ship from and how much are shipping costs?

How quickly will my order ship and how long does it take to arrive?

Will you ship to an APO or Post Office Box address?

Do I need a prescription on file prior to shipping my order?

Why hasn't my order shipped?

How do you ship to Canada?

Do you ship internationally?

How much are the taxes and duties of shipping to my country?

How are international currency conversions handled?

Shipping

How do I return my order?

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Returns & Exchanges

Can I buy a CPAP machine without a prescription?

How can I get a CPAP prescription?

Can I order with an old prescription?

Can I use an international prescription?

How can I submit my prescription to cpap.com?

What does a prescription need to say?

Will my insurance company reimburse for my online purchase?

Do you accept private insurance?

Do you accept Medicare or Medicaid?

What determines the date of service on the insurance claim form?

What is cpap.com's Tax ID number?

What place of service code is used for a cpap.com purchase?

What is the diagnosis code for sleep apnea?

My insurance company is asking for CPT codes, what are they?

What are the CPAP. BIPAP, APAP and Oxygen related CPT or billing codes for CPAP.com?

Can I order with an old prescription?Updated a month ago